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Shipping / Policies
The variables in shipping are many, so we simplified the process: CHW does not charge for Handling. We use either FedEx® or UPS® (depending upon your location) and do not 'mark up' or otherwise profit on shipping. The actual cost of your shipping is determined when you "check out" at the PayPal register.

   The Table below is provided as an Estimate Only. It is NOT the actual price, but will give you a general idea of base rate shipping costs. Naturally, the more your package weighs, the more it will cost, but usually, these are the amounts.

US Post Office
$5.00 - 9.00 Small Jewelry
UPS Ground
$7.00 - 15.00 Hair Products
UPS Ground
$15 - 25.00  Large Order Products
UPS Second Day Air
$18.00 - 29.00
UPS Next Day Air
$30.00 - 70.00

Payment Methods
 
If you are interested in purchasing anything from Creative Hair and Wigs online, you may do so by adding the item to your shopping cart. We accept most all major credit/debit cards through PayPal.  
You may also call 1-251-675-4405 to place an order over the phone. If you use a credit/debit card, your order will ship immediately. *If you mail us personal check, your order will ship 5 business days after we receive your check.

Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address etc., is used solely to bill the customer for their order and if retained by CHW, is destroyed daily. Only customer name, address, email and phone numbers are retained in our records. All orders made through PayPal are automatically encrypted by PayPal


  

CHW Guarantee Policy

   CHW pledges a 100% money back satisfaction guarantee on each and every wig, hair piece, hair or skin care product it sells, both in our retail and online stores. (Federal Law prohibits the return of certain items after use and these items are identified specifically in the details of each item.)

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CHW Damaged Product Guarantee

   CHW pledges a 100% product replacement policy on any/all items damaged in shipment. DO NOT USE the PRODUCT, but rather contact CHW immediately upon receipt of shipment, and arrangements will be made with the shipping company to replace the damaged merchandise without cost to you.

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CHW Genuine Jewelry Guarantee

   CHW pledges a 100% guarantee that each and every piece of jewelry sold or offered for sale is genuine and is exactly as stated in the product detail. All gemstones are genuine unless otherwise stated, are imported from India and Africa, and contain Certificates of Authenticity.

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